Zscaler.net

August 2017

Zscaler provides transparency around service availability and changes to our customers. Please refer to Zscaler’s service continuity customer notification policy for details.

Incident:
Resolved
IPSEC Based Traffic Forwarding Issue

We are investigating an issue with IPsec based traffic forwarding. We will post additional information on this incident as it is available.

Update: 9/5/2017 18:30:36 UTC - This incident has been resolved. Please contact Zscaler Support if you have additional questions.

Incident:
Resolved
Google Captcha Issue

We are investigating an issue with our Stockholm data center. Some customers may experience intermittent issues with Google Captcha redirection. Some Google searches are redirecting to a Captcha validation page with the following message "To continue please type the characters below:
Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests and not a robot". We will post additional information on this incident as it is available.

 

Update: 9/19/2017 9:45:55 UTC - This incident has been resolved. Please contact Zscaler Support if you have additional questions.

Maintenance:
Completed
Scheduled For: August 26, 2017 | 1:00 UTC - 7:00 UTC
Zscaler.net Cloud Upgrade to 5.5 Release

Zscaler is pleased to announce its 5.5 release upgrade for its zscaler.net cloud environment. The upgrade will be deployed across the cloud during the upgrade window beginning at 6:00 PM PDT  on August 25, 2017 ( (01:00 AM UTC  on August 26, 2017)  continuing for up to six hours. The Zscaler Administration UI will be placed in a maintenance mode with no policy management or reporting access possible during this time.  All logs will be collected and will be available when the maintenance window is closed.

Start time: August 25, 2017 | 23:00 UTC

End time: August 26, 2017 | 05:30 UTC

Maintenance:
Up Coming
Scheduled For: August 26, 2017 | 1:00 UTC - 7:00 UTC
Zscaler.net Cloud Upgrade to 5.5 Release

Zscaler is pleased to announce its 5.5 release upgrade for its zscaler.net cloud environment. The upgrade will be deployed across the cloud during the upgrade window beginning at 6:00 PM PDT  on August 25, 2017 ( (01:00 AM UTC  on August 26, 2017)  continuing for up to six hours. The Zscaler Administration UI will be placed in a maintenance mode with no policy management or reporting access possible during this time.  All logs will be collected and will be available when the maintenance window is closed.