Zscaler.net

December 2017

Zscaler provides transparency around service availability and changes to our customers. Please refer to Zscaler’s service continuity customer notification policy for details.

Incident:
Resolved
Tokyo II Data Center Issue

We are investigating an issue with our Tokyo II data center. Your organization’s policies are being enforced. All user logs are being collected and will be available at the resolution of this incident. We will post additional information on this incident as it is available.

Incident:
Resolved
Data Center Issue at HKG1

We are investigating an issue with traffic processing. Your organization’s policies are being enforced. All user logs are being collected and will be available at the resolution of this incident. We will post additional information on this incident as it is available.

Update: 1/6/2018 23:13:04 UTC - This incident has been resolved. Please contact Zscaler Support if you have additional questions.

Maintenance:
Completed
Scheduled For: December 02, 2017 | 19:00 UTC - 23:00 UTC
Hong Kong (HKG2) Data Center Emergency Network Maintenance

During the following maintenance window, our service provider will be performing emergency network maintenance at out Hong Kong (HKG2) Data Center.  During the maintenance window the HKG2 Data Center may be unavailable.

 

Other Zscaler sites and Zscaler Services will continue to operate normally and customer traffic should automatically failover to secondary sites.

 

Maintenance Window:

Start time is December 2 at 11:00 am PDT (Dec. 2 at 19:00 UTC)

End time is  December 2 at   3:00 pm PDT (Dec. 2 at 23:00 UTC)

 

This activity has been completed.